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Porting my number

6048641944
Great Neighbour / Super Voisin

Does this mean my number is ported to my public mobile account now?

3 REPLIES 3

Sansan
Mayor / Maire

@6048641944  is your user name what I think it is? Probably not a wise idea.

If you want to change it, use the link below to message Public Mobile to change it as you cannot do it yourself.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@6048641944  test the PM sim on phone for out calling and incomming calls text and data . Also another way to confirm is does your old providers sim still work if it does  then it’s  not complete . If that’s the case you can call the porting team for update or have them re trigger the port request for you 

Call the number in the link below to obtain support for a stuck port.

https://community.koodomobile.com/tips-tricks-troubleshooting-232914/phone-number-transfer-error-781...

hTideGnow
Mayor / Maire

HI @6048641944 

if you want your number to come to Public Mobile , you can request that during activation or after 

if you already requested , then have you got a text from your old carrier? did you reply Yes ?  if you did, reboot your phone with the Public Mobile sim inside and check if inbound calls reach the PM sim card.

or you can also call the porting team to confirm.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call

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