Porting a Mobile Telus number over to Public Mobile

[grik]

Is there a guide or instructions for how to start and complete this process?

[Anonymous]

Make sure that you have the old sim card in your phone when you're porting your phone. You should get a message from your old carrier asking to confirm if you would like to port your number. Your reply should be: YES.

The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.

for more info Transferring Or Changing Your Phone Number Click HERE ,

or

Number Transfer (Port) Troubleshooting, Click HERE,

or

Choosing Or Transferring A Phone Number During Activation, Click HERE.

if are you stuck with Transferring your old Phone Number,

In order to transfer a phone number over to Public Mobile - you will need to activate an account with us with a temporary phone number and after that let me know to help you with the port in.

Here’s how to contact customer service by Moderator Team,

• or you can send a private message to Moderator Team  by Click HERE. 
• You’ll need to be logged in to your Community account for the link to work.

• please include in your message,
  
• your phone number,
• which carrier,

Good luck and your welcome to Public Mobile

with a Beautiful Service

you will be very happy

[BKNS27]

@grik 

Remember to leave to Telus SIM in the phone and wait for a SMS text from Telus confirm with YES that you are porting over to PM.

Power off the phone then swap the SIM then power back up.

Then activate the PM SIM and follow the prompts to step 4 as noted @Triguy instructions.

[Triguy · Accepted solution]

Here is more information.

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

Also you will need to keep your current open until the porting process is completed then it will be automatically closed.