Porting Team Needed

[JijiaChen]

Hi, I’m stuck in the middle of porting my Rogers number to Public Mobile. Because my Rogers line was switched to an eSIM data-only plan, I can’t receive the SMS confirmation to approve the transfer.

My Public Mobile eSIM is already active but the port is stuck, and I have no service at all.

Could a moderator please send me the Porting Team phone number so I can provide my Rogers account info and have this resolved?

Thanks in advance!

[computergeek541]

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@JijiaChen wrote:

Hi, I’m stuck in the middle of porting my Rogers number to Public Mobile. Because my Rogers line was switched to an eSIM data-only plan, I can’t receive the SMS confirmation to approve the transfer.

My Public Mobile eSIM is already active but the port is stuck, and I have no service at all.

Could a moderator please send me the Porting Team phone number so I can provide my Rogers account info and have this resolved?

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A Public Mobile customer support agent is very unlikely to ever provide a customer with that phone number.  Informing Rogers of the port approval is something that you'll need to take care of by contacting Rogers as only the customer can make this approval.