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Ported phone from Telus to public and not working

Coleen
Great Neighbour / Super Voisin
 
8 REPLIES 8

hycm53
Deputy Mayor / Adjoint au Maire

@ashleyimasuen wrote:

Hello, Can I receive the porting department number as well, having the same issue porting from Telus to public mobile


I sent to you, check your inbox.

ashleyimasuen
Great Neighbour / Super Voisin

Hello, Can I receive the porting department number as well, having the same issue porting from Telus to public mobile

stephenCA
Great Neighbour / Super Voisin

Thank you.

fcf777
Good Citizen / Bon Citoyen

Just so you know, I called the porting department and was on hold TWICE for one hour and each time my call was cut off with the message: "We are having trouble connecting your call. Please try or call again later"

Outdoorsman
Town Hero / Héro de la Ville

@stephenCA sure no problem 

stephenCA
Great Neighbour / Super Voisin

Hello @Outdoorsman. Can you PM me the porting department too? I'm having same issues as others and I'll save a ticket by asking here.

Outdoorsman
Town Hero / Héro de la Ville

@Coleen hi there have been many issues with porting mentioned today,I will private message you the porting dept number 

will13am
Oracle
Oracle

@Coleen , there seems to be a problem with number ports from the sister brands in recent times.  Please use the chatbot link to initiate a support ticket.