I signed up with Public Mobile on Jan. 11/22. During activation I selected the option to port my phone number from Rogers. After activation I was immediately able to make outgoing calls, receive email and can communicate by text messages. However, I can't receive incoming calls. When someone calls me, they get a message "the customer you are calling is not available, call back later". I read on here that in order for the phone number to be ported from Rogers, my old Rogers SIM card must be in the phone in order to receive a text message from them. However, my previous phone was lost in late December and I don't have the old SIM card. I had to get a new phone. I contacted Rogers and they said everything is fine on their end. So now how do I get this phone working properly so I can receive incoming calls?
