Hi All,
I've recently submitted a port request to go from Rogers to Public. I received the text to authorise and then received a text from Public Mobile that the account number was wrong (it wasn't), and the port has failed, and that a member of the team would be in contact. I have yet to hear from anyone.
It looks like the port is stuck in limbo as I can receive some texts/calls to the Public number, and some to the old phone and same number. Does the port have to be resubmitted or is there anything I can do in the meantime to get this working?
Thanks for your help!
@CS_Agent
