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Please help all I want to do is Pay my bill and get my account back

Renny
Great Neighbour / Super Voisin

Hello,I'm trying to login to my account. It's asking me to send sms or email for verification. The phone was just broken so I cant receive sms and the email account associated with the account is deleted and I would like to add a new email account.

1 ACCEPTED SOLUTION

Accepted Solutions

MrSpock
Model Citizen / Citoyen Modèle

@Renny hi if you can’t get into your account get customer service agent to change your email you can open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

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2 REPLIES 2

MrSpock
Model Citizen / Citoyen Modèle

@Renny hi if you can’t get into your account get customer service agent to change your email you can open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

Timer
Model Citizen / Citoyen Modèle

@Renny 

contact to support team by send a private message CS_Agent to change email and reset password.