Please cancel my pre owned order #316000

[Richardbishop]

Hi,

Could someone please help me cancel this order?  I have been trying to submit a ticket but it's not working.

Thanks

Richard

[darlicious]

@Richardbishop 

Click on the link in @softech 's post and send a private message with the info in my post.

[Richardbishop]

the system will not let me submit a ticket

[darlicious]

@Richardbishop 

You can send a private message instead. Please include the order #, shipping address, email used for the order and your name. Use the link supplied by @softech and add "Cancel CPO Phone order before shipping!" in the subject line.

[softech]

@Richardbishop   for cancelling CPO orders, please open ticket with PM Support.  You have to message them here:

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

[will13am]

@Richardbishop , this is a public forum where customers help customers.  Nobody here can cancel an order.  Use the chatbot link to initiate a support ticket.  You will most likely need to return the order after you receive it.