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Plan renewal

Mitch15
Good Citizen / Bon Citoyen

Plan renewed today, plan data not reset to my 5 GB??

5 REPLIES 5


@Mitch15 wrote:

That has solved my problem thxs 


self solution removed

Mitch15
Good Citizen / Bon Citoyen

That has solved my problem thxs 

Yummy
Mayor / Maire

Try to refresh few times or use different browser. Clean cookies.

hTideGnow
Mayor / Maire

HI @Mitch15   It could be just local cache/cookies problem.  Many reported the same thing.  But using Incognito mode, ore clear cache or try on another browser will usually works and it will show the correct info

 

MrSpock
Deputy Mayor / Adjoint au Maire

@Mitch15 The site is is having issues renewing clear your cache and cookies or try a different browser and incognito mode see if that helps clear up your issue also reboot your phone or try a different device if one is available to sign in

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