Plan change

[Gigii]

I put in to change my plan at my next billing but changed my mind.  How do I stop the change before it happens 

[HALIMACS · Accepted solution]

@Gigii 

After cancelling the scheduled plan change, perhaps may be a good idea to take some screenshots of your activity.

Also, after logging out, clear your system cache and cookies and log back in to see if the scheduled plan change is still displaying.

Of course it should be, but I’ve had one continue to display when I thought I had cancelled it in the past.

[Handy1]

@Chalupa_Batman  Currently on 90GB 90 day 4G plan . But have less than 5GB left until sept 28 . So I’ve scheduled plan change for the 150GB 90 day plan 5G speed and unlimited should I run out again 😉

add oops sorry @Gigii  i thought @Chalupa_Batman  was asking me that question sorry .

[Chalupa_Batman]

@Handy1 is correct.

Curious though. What plan do you have and what did you go to? What was your reasoning behind the change. I only ask for my own knowledge and learning.

[Handy1]

@Gigii  Go back into subscription and add on page of your account and you have option to cancel plan change like this 

Cancel plan change