Phone rings only three times

[Ava14]

My phone only rings three times before going to voicemail. How do I change it so that I get It to ring many more times. I have an iPhone.

[Ava14]

Thanks so much!

[hTideGnow]

HI @Ava14 

yes, some people reported that this trick seem to be not working anymore.  But I think it is due to Conditional forwarding.  Ask PM support agent to check.

submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Ava14]

Hi I tried entering the code but it kept saying error. Do I have to enter the plus sign too or was that just to denote that I had to enter my phone number?

[hTideGnow]

hi @Ava14 

Try this.

**61*+1YourLocalNumberVoicemail*11*5#

The last digit 5 is 5 seconds till voicemail. Change it to a number you want in 5 increment up to 30.