Got it .. Another problem i have set up account but will not take my username or email and password as i sign in . I go to reset password and it doesnt recognize my email or username . the account was activated
HI @gbranscombe You activate yourself via online activation? or in-store?
is the sim card currently working? at least able to make outgoing calls? Yes, incomign could be problem until porting is completed but outgoing should work
I suggest you to open ticket with PM to get the login thing resolved:
private message to the CS Agent"
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent