a month ago - last edited a month ago by computergeek541
Can’t call from cell phone 855-952-5280, this is number for my electrical company customer service. Works on land line but not cell phone
say call can’t be completed to try again, but works on land line
a month ago
hi @Bronki
some got trouble calling those toll free number with PM service. But it is fixable. Submit a ticket with PM agent and they will refresh your account
if same, then submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email") If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
