Payment 2 times

[janet_ordonia]

Hi there,

I was charge 2 payments today:

$35 at 9:52am

$34 at 9:50am

Please follow the $35 charge and refund $34.

Thank you

[janet_ordonia]

Ok, just remain for the next month bill. 

Thank you

[Dunkman]

@janet_ordonia 

Do you see the double charge on your credit card/banking statement?  Or on your PM self service account? 

PM Billing breakdown on your self service account can be a bit confusing at times.  

[BKNS27]

@janet_ordonia 

Normally any overcharge will remain in your account as credit for the next month’s bill.

But if you want a refund. Click on the Chat button and type in Submit a Ticket so an CS_Agent will help you.