@hsonYou mistakenly posted in the community but I think you wanted to reply to a message from the mods? You need to do it in your private message section.
Did you see the red blob over the envelope icon in the upper right corner of your screen? That tells you you got a private message from someone. The post before yours tells us the mods got back to you.
I've signed up a while ago, I can't remember if I had payed a big chunk and after 90 days ends, I then start paying monthly.
I'm not sure but, I remember the plan was $25.
If you changed payment cycles you most likely changed plans with a different price.
Kinda conjecture but "most likely" covers that 🙂
I seem to think that promo could do 30 days as well but at this point it doesn't matter as the OP has data. Clearly he must have (most likely 🙂 ) changed it some time along the way because the promo didn't have data.
I got a promo deal for $25 deal for 1GB/talk text in Ontario.
If you're like me I keep emails for like ever. Maybe check them to see if the promo was a limited time offer and then if it was to go up after a certain amount of time. Like you often see with promos.
I'm trying to reach out to public mobile and it seems impossible to talk to someone.
Yes. There's no phone support here. While there are bunch of amazing people here willing and able to help you figure out what is going on, the only way to "talk" to Public Mobile employees is via private message. The people here can't do anything actually IN your account but they can help you decipher what you're experiencing.
