PHONE CONSTANTLY CUTS OUT ON EVERY CALL WHEN I AM IN MY HOME AREA.

[DODGERGREEN]

FOR THE LAST 6 MONTHS THE SIGNAL FOR VOICE CALLS CUTS OUT AFTER A SHORT MOMENT AND TOTALLY DISCONNECTS IF IT EVEN CONNECTS AT ALL. I AM TOTALLY UNABLE TO HAVE ANY CONVERSATIONS WITH ANYONE AND THE RING IS SPORADIC BUT WHEN I CHECK I CAN HA 2 OR 3 VMAILS. ALSO I GET MESSAGES THAT STATE "NETWORK IS NOT AVAILABLE FOR VOICE CALLS"

THIS IS STARTING TO REALLY AFFECT MY OPINION TELUS AND THEIR AFFORDABLE PHONE SERVICE PLANS. IF IT DOESN'T WORK HOW AFFORDABLE IS. IT.

[softech]

@DODGERGREEN 

What phone do you have?

If your phone is not on PM's VoLTE whitelist ( https://www.publicmobile.ca/en/on/get-help/articles/volte ) , then it will be using 3G for voice and it might be affected by this:

Telus is currently  refarming the 850MHz band 5 spectrum and hence you are left with 1900MHz for voice calls.
https://www.publicmobile.ca/en/get-help/articles/850-turndown

While one compatible band is still sufficient, reality is  1900 MHz could have less coverage, depending on your proximity to a tower and hence you are seeing a poor or no coverage with voice  (Data is not impacted as your phone has the compatible bands on 4G/5G)

If this is really what affecting your voice calls, there is really nothing much you can do other than getting a phone that is on PM's own VoLTE whitelist.