Outside of Ontario network issue

[Rehat]

Hi

 When we travel outside of Ontario is the network speed decrease or we can use LTE as it states in our monhtly package? Are there any other additional sms,call charges? Thank you

[Rehat]

Thank you for the response and feedback.

[geopublic]

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@Rehat wrote:

Hi

 When we travel outside of Ontario is the network speed decrease or we can use LTE as it states in our monhtly package?

@Rehat  You can use LTE accross Canada 

Are there any other additional sms,call charges? Thank you

No additional SMS or call charges. Public is strictly a prepaid service so if it's not part of you plan it won't work.

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[stonechucker]

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@Rehat wrote:

Hi

 When we travel outside of Ontario is the network speed decrease or we can use LTE as it states in our monhtly package? Are there any other additional sms,call charges? Thank you

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Your service, all of it will work wherever you connect to a Bell or Telus signal.  *IF* you have Province wide call, calls to in visiting numbers will be free, calls to other provinces willl be taken out of LD addons if you have them, or just not complete.  If you have Canada or more calling, you're already covered.

No roaming fees across Canada.

[dabr]

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@Rehat wrote:

Hi

 When we travel outside of Ontario is the network speed decrease or we can use LTE as it states in our monhtly package? Are there any other additional sms,call charges? Thank you

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Should be the same service throughout Canada and no other charges as PM is prepaid and you will only be able to use the services you have paid for in advance and available in your plan and any add-ons. 

If you have an older provincial calling only plan, then you may need to add $5/500 mins Canada wide mins. to your account which will roll over every month until used up.

[GR · Accepted solution]

@Rehat data is Canada wide, text is international and talk should be Canada wide unless you have an older plan that is provincial only in which case you could still make a call in whichever province you are

[smp99]

No. All of the current plans work the same all across Canada. There are no provincial restrictions or changes with respect to calling, or data, or data speeds.