Online sign up problem

[Singhaj]

Hey guys 

I got 2 lines with public mobile. 1 is a new activation and 1 is ported from Koodo.

both of them with a “same”email address. Now I’ve signed up 1 line with the email address . How do I sign up online for the “other” line as the system won’t let me because it’s a same email address.

thanks.

[geopublic]

@Singhaj  Contact PM and ask them to change the email address of one of the accounts. 

To speed things up provide your account number old and new email address.

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[PAULRANG18]

 A different email must be used for each active line. This is a common issue within the PM community.

[Luddite]

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@Oneshot wrote:

Create a new email (gmail, outllok, etc) for the 2nd phone.

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Even more here: https://www.lifewire.com/best-free-email-accounts-1356641

[Oneshot · Accepted solution]

Create a new email (gmail, outllok, etc) for the 2nd phone.

[ShawnC13]

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@Singhaj wrote:

Hey guys 

I got 2 lines with public mobile. 1 is a new activation and 1 is ported from Koodo.

both of them with a “same”email address. Now I’ve signed up 1 line with the email address . How do I sign up online for the “other” line as the system won’t let me because it’s a same email address.

thanks.

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Each phone number is a separate account and requires a different email address.  You can use alias emails with Gmail if you use that service