01-02-2021 03:54 PM - edited 01-06-2022 01:43 AM
Today I did a one time payment of $22 but the PM account shows $19.47 why is this ?
Do they take taxes into account ?
01-08-2021 10:30 PM
My credit card shows $22 not sure what I did lol but I understand now so I will even out the account soon.
01-02-2021 04:04 PM
@Dolphin1 wrote:Today I did a one time payment of $22 but the PM account shows $19.47 why is this ?
Do they take taxes into account ?
You do have to pay tax on the top up, yes. However, you should never have less than a full dollar amount in your Public Mobile account. Is the $19.47 the amount showing on your credit card?
01-02-2021 04:00 PM
@Dolphin1 - did you have an amount in your AVAILABLE FUNDS area, then chose "Amount Due" option? It may have taken the difference.
What was the actual charge on your credit card?
Your SELF SERVE will not show taxes in your payment history, but of course, you will get charged it on your credit card.
01-02-2021 03:57 PM
@macsal yes used my credit card in self serve
01-02-2021 03:56 PM - edited 01-02-2021 04:45 PM
Hi @Dolphin1 ,
Taxes are paid one way or the other.
What type of top up did you do, via credit card through your SELF SERVE?