I noticed recently my phone signal symbol as an "!" Beside it. So I check my account and I owed money (as my card recently expired). So I signed it, added new card and paid the amount and added auto renewal. Payment was confirmed in statement. However my phone still has this "!" And I'm not receiving texts. I recently tried to sign into my account and it redirected me to "internal service error" this has happened over a week now.
Can someone please advise as I have important documents to report which require my phone number to register.