12-21-2022 01:01 PM
Hello!
I referred someone to Public Mobile and they added my code when they signed up. However, it's been 4 months and my payments haven't been $1 off (I'm on the old rewards system).
Would anyone know what I can do? I asked them to submit a ticket and they got a 404 Error, so they sent a PM instead.
Thanks!
Solved! Go to Solution.
12-21-2022 06:45 PM - edited 12-21-2022 06:48 PM
Did you get a “Cha-Ching-You just added to your RAF reward. Way to go” text if your friend input the correct referral code?
They should also get a $10 credit to their account.
12-21-2022 01:13 PM
If it's been that long, you should have the person who you referred, reach out to a Customer Support Agent again.
Have them use the Chat Bot Simon to get a service ticket started.
12-21-2022 01:10 PM
If you are on old rewards system you should be able to see their last 4 digits of phone number if referral code was entered correctly.