08-07-2019 01:27 AM - edited 01-05-2022 06:18 AM
Hi all,
Currently in the US and just setup my account and ported my old number. I am receiving text messages fine, however I cannot receive calls.
Do I need to have a US roaming package to receive calls as well?
08-07-2019 03:19 AM
I am here for a while on a work visa. That’s why I chose the $10 plan to just maintain my number.
08-07-2019 02:02 AM
@acatabian wrote:@ShawnC13 Yes I activated the plan here to keep my 403 number alive. I am currently in the US working for a bit, so I activated the sim here for the mean time.
@acatabian Depending on how long you are in the US maybe it would be feasible to switch to the $60 plan as suggested because it includes unlimited call and texting US/Canada and 2GB of data in the US and 8GB of data in Canada per 30 days.
08-07-2019 01:55 AM
@acatabian wrote:Sorry for another reply, but do you know if you get notified when port is complete?
@acatabian Yes, once the port is completed Public Mobile send a text notifying you that the port was successful.
08-07-2019 01:48 AM - edited 08-07-2019 01:49 AM
@ShawnC13 wrote:@Anonymous I didn't know you were able to receive calls as well. Good to know.
@acatabian so you activated while you are in the US?
I was last in the states this past January. I connected to AT&T, got the PM welcome to the US text inviting me to buy add-ons, didn't, got test texts and calls from Canada.
But it being unofficial I would say it could stop doing that anytime.
Next time, I'll tinker with data.
08-07-2019 01:48 AM
@ShawnC13 Yes I activated the plan here to keep my 403 number alive. I am currently in the US working for a bit, so I activated the sim here for the mean time.
08-07-2019 01:43 AM
@Anonymous I didn't know you were able to receive calls as well. Good to know.
@acatabian so you activated while you are in the US?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
08-07-2019 01:40 AM
@acatabian wrote:Hi all,
Currently in the US and just setup my account and ported my old number. I am receiving text messages fine, however I cannot receive calls.
Do I need to have a US roaming package to receive calls as well?
Yes you do need a roaming add-on to receive calls while in the US unless you have the $60 Canada US plan. I have heard you are able to receive texts but won't be able to send any without the roaming package
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
08-07-2019 01:39 AM
@acatabian wrote:It might be because the port is new... I'll give it some time.
Could be. For usual ports activating in-network that seems to be the thing. iirc texts wouldn't come in though.
I've not heard of successful notifications. Nor have I ever ported a number...so there's that.
Curious to see the end result of this.
08-07-2019 01:35 AM
Sorry for another reply, but do you know if you get notified when port is complete?
08-07-2019 01:32 AM
It might be because the port is new... I'll give it some time.
08-07-2019 01:31 AM
@acatabian wrote:Hi all,
Currently in the US and just setup my account and ported my old number. I am receiving text messages fine, however I cannot receive calls.
Do I need to have a US roaming package to receive calls as well?
I would think it would be technically required to do initial activation when able to connect to actual Telus/Bell towers.
I was able to receive calls without roaming. Maybe that has changed.
But I was already activated.