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Not able to send pic through text on iphone 5s

mimiwong
Good Citizen / Bon Citoyen

Internet is working. Mms has been turned on and able to receive pic through text. Pls help. Thank you

12 REPLIES 12

mimiwong
Good Citizen / Bon Citoyen

nowhere to be found for the mms text message size

@mimiwong the max file size for MMS at public mobile is 1mb. try changing your MMS max file size

 

Settings > General > Network > Cellular data network > "MMS Max Message Size"

 

mimiwong
Good Citizen / Bon Citoyen

Tried but do not work

mimiwong
Good Citizen / Bon Citoyen

Yes with different carrier. Everything works except sending pic thru text

mimiwong
Good Citizen / Bon Citoyen

Does not work

111111
Great Citizen / Super Citoyen

Turn off MMS And perform a hard reset this does not delete dial from your phone then turn on MMS under settings messags

 

hard reset instructions

https://support.apple.com/en-ca/HT201559

popping
Retired Oracle / Oracle Retraité

@mimiwong wrote:

Still does not work with imessage turned off


The following settings is from my spouse's iPhone 5s:

Under iPhone Messages settings:
iMessage = enabled

SMS/MMS
MMS Messaging = enabled
Group Messaging = enabled
All other Messages settings are disabled

 

How do you know what message type you are sending or receiving on iPhone?
Messages with green bubbles are normal SMS/MMS text messages.
Message with blue bubbles are sent via the iMessage

 

Make sure that you data is enabled for sending/receiving MMS.

Turn data on. Text pic. Turn data off. 

@mimiwong is data and sms enabled? Thanks. Stay safe 

@mimiwong 

Did it work before?  Does talk and data work fine?

 

Maybe try reboot phone and a network reset.  

mimiwong
Good Citizen / Bon Citoyen

Still does not work with imessage turned off

will13am
Oracle
Oracle

@mimiwong , do you have iMessages turned on?  Try with it turned off.  

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