4 weeks ago - last edited 2 weeks ago
Hello,
I frequently need to visit family in the USA. When I do, I always purchase a 15 day US Talk/Text/Data Roaming Add-On. However, the Talk service does not work reliably. In some geographic locations it works, and in some geographic locations it does not work at all. Here are the details:
I will go to Seattle again for the December holidays. If anyone knows how to make the Talk work, please do share!
If I cannot make it work, I will have to switch providers. Making calls in Seattle is important to me.
Edit: I see my phone is not on the VoLTE whitelist. I guess I will have to switch providers. What a bother. Thank you everyone for the information!
Solved! Go to Solution.
3 weeks ago
Note plus 10 is not on the list. It was Note 20 or above
only hope is to try using T-Mobile and set the network mode to 2G and maybe it will work
or you can use VoIP app (Fongo, TextNow) or app (Whatsapp, FB calls) to make calls
3 weeks ago
I see my phone is not on list. It’s Samsung note 10 plus.. so this means the voice scales won’t wrk in USA. Now not sure what I’ll do for future trips
4 weeks ago
I'm also curious what phone you're using, as Public Mobile is very finicky with which devices they will consider as VoLTE compatible.
Also in the past I found that I'd get better results by forcing my phone onto 4G/LTE vs 5G, as AT&T 5G was problematic at times. But if text and data is working, this may not be your issue.
4 weeks ago
4 weeks ago
@jeffjeff your phone may be voLTE compatible but if it’s not in the PM voLTE white list voice will be difficult and your only option is setting phone to 2G/3G and connect to T mobile for voice calls as you already mentioned but won’t work everywhere’s unfortunately in the U.S.
VoLTE white list