I have emailed support for a port in from koodo but i still havent recieved any response from support. Any ideas on how to get the help with my port in? @Shazia_K
Yeah read all the posts. Self Serv notifies me that i need to contact support on number eligibility check. I used work in a call center for Bell mobility and a majority of what i did was troubleshoot porting.
@crazydan@aydmblaze Not sure if you saw previous posts about tips from porting in Koodo numbers?
do not use the same email address for Koodo and Public Mobile
do not request the port-in during activation; take a temporary number, log out, confirm all services are active, log back into your account and select Transfer Number under Change Phone Number
do not use any identifier except your Koodo account number; it is always the best item for any port-in request
do not make any errors in the Authourized User; this must be exactly as it appears on your Koodo bill
use the main account holder name as the Authorization Name
do not use the person's Koodo number as the Alternate Number; use someone else's
REMEMBER to click "I am authourized ...." BEFORE you entering your Koodo number (courtesy imm1304)
Try these tips, if it doesnt work then you'll need to contact a moderator.
I would also like to know this. I requested my port from Koodo on Nov 19. Still paying for two carriers... PM better reimburse me for this wasted time.
