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No photo MMS receiving or sending...why?

LazyLeafs
Great Neighbour / Super Voisin

Hey everyone,

 

I have a Asus ZenFone2 and am having difficulty sending or receiving any photos on MMS.  When I say difficulty I mean people send me photos and I never even know. If I want to send them a photo, it just stays frozen while "sending..."

 

I had a Moto G before and no issues.  Im assuming its something with the APN settings but what exactly?  

Any one else have this problem?

 

I would greatly appreciate any help or tips you may have 🙂 Thanks!

3 REPLIES 3

FADI
Good Citizen / Bon Citoyen

make sure your plane has photo mms

Luddite
Oracle
Oracle

Here are some things to check and report results:

 

a) in your network settings Is cellular data turned on?

 

b) do you have texting in your plan, and can you send SMS and make/receive calls?

 

c) APN settingshttp://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartph...

 

 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

LazyLeafs
Great Neighbour / Super Voisin

Fixed it! Go here if any of you guys ever have any problems with MMS.  

https://apn-canada.gishan.net/settings/962_15_public_mobile_apn_settings_for_asus_zenfone_2.php

 

Have a great night PM folks!

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