I didn't try for a refund for the poor service..though a few members have suggested it. As my Canada service is decent and I find interfacing through these chats is akward I tend not to followup.
Arizona had its ups and downs. In the major cities I was ok. Small towns and Grand Canyon area were without service. We relied on wifi, where we could get it, and data sometimes worked.
You need to manually correct to the T-Mobile network as they are the last one's in the US (not for long though) still offering 3G service. All other carriers discontinued 3G. It's pretty crappy though that PM still has those roaming add-ons that everyone now know are going to be highley unreliable because of this. They should just get rid of those add ons or ad 4G add ons for US roaming
Hi there are many issues mentioned with calling problems in the states did you try connecting to T-Mobile on their 2g network? if nothing worked try for a credit or refund, you need the help of a service rep
There are two ways to contact a customer service agent , open a ticket through Simon herehttps://publicmobile.ca
