No incoming text messages

[edalgaard]

For the last five hours none of the texts my friends have sent me have come through. I can send them texts, and they receive them. They are on multiple different providers including Rogers, Koodo and t- mobile. I restarted my phone, but it didn't help.

[will13am]

If it is an android device, one thing you can do is go into the app settings and try to delete app cache, force stop the app and try relaunching it.

[edalgaard]

I'm using whatever is built into my phone. Didn't realize that was something you could change. I'll investigate. But it all worked fine up until 4:45 this afternoon.

[Samianauman]

Try your sim in other phone if available to check if its service or hardware issue will resolve your issue if its service then contact mod
Send a private message with your ph#, and your email mod and they will get back to you when they can. 
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

If it's phone then do a full factory reset.

[Mana]

Did you log into the self serve and make sure that everything is ok with your account?

what messaging app are you using?

[edalgaard]

There is no porting. I've been on public mobile for years.

[zhadj030]

Did you port in your number ? if you did in the last 2-3 hours then it is normal. make sure to mention this in your topic 

If you did not port in , then try using a different texting app to try and see where the issue is

[Mana]

Your number probably hasn't been fully ported in, please give it some time and it will be all good.