No incoming calls

[anjudeepu]

Hi, i ported my number from fido to public mobile yesterday evening. From that time onwards i can make outgoing calls but no incoming calls. please help me

[pmmobile]

@anjudeepu  Assuming that everything is well with the porting, having accidently turned on call forwarding or Do Not Disturb could also send calls directly to voicemail as well

[geopublic]

@anjudeepu  Just continue to use your Fido sim until it stops working. Once that happens then use your be PM sim. If it doesn't stop working but this afternoon then submit a ticket or call the petting number.

[ChuckYeah]

Send a ticket to @CS_Agent and they will work to complete your port. Service has been very quick lately.

To contact a moderator, create a support ticket:
Explain your issue to SIMON, seen below:

Use as few words as possible to allow the BOT to understand (e.g. no service, can't send texts, can't call out or no data).
Answer Simon's questions until you get here:

Spoiler

@CS_Agent will respond to your concern through the community's private messaging system, usually within 48 hours.
Watch for this indicator of a private message from a moderator.

Alternatively, you may send a private message to moderator through the following link :
Contact @Moderator_Team
About @Moderator_Team
Moderator Hours: Monday-Friday: 8AM- 12AM EST; Saturday & Sunday: 8AM-10PM EST