No auto renewal for plan and you suspend my account

[NGB]

Why???  Cannot you not send me a reminder or just auto pay??  

[slusagm]

yes, autopay is there.  Just go to My Account-> Payment-> Manage Subscription and make sure "Subscribed" is turned on 

but it is true autopay might fails sometimes.  If it fails, you can use this link to make a manual payment:
https://myaccount.publicmobile.ca/en/account/payment/funds/card