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New sim registration

Ebou
Great Neighbour / Super Voisin

I've purchased a new sim card to replace one that was lost. i will like to keep the same phone number. How do i activate this sim card.

2 REPLIES 2

imm1304
Retired Oracle / Oracle Retraité

sign into your account at https://selfserve.publicmobile.ca

Clicke on "Plan and add-ons" and then click on the "Change sim card" tab and enter the new sim card serial number and save. New sim card will start working instantly.

Taekgun
Deputy Mayor / Adjoint au Maire

@Ebou

 

You can log into your self-serve and complete the SIM card number change yourself.   See the image below:

1.JPG

Once you log in, click on the "Plan and Add-ons" tab, then click below the "Change SIM card" tab.  Make sure to enter the number exactly is it displayed on the card you purchased.  Insert to your device, reboot your device, and you should be good to go.

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