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New phone number

DanielRoyer
Great Neighbour / Super Voisin

The system won't let me change my phone number

 

3 REPLIES 3

hTideGnow
Mayor / Maire

HI @DanielRoyer  you are not trying to port in number, right?

If you are porting in number, you don't use Change number, you go to Profile page and click Transfer number

if you really want to pick a new number to change , try using Incognito/Private/Secret mode

 

Handy1
Mayor / Maire

@DanielRoyer @Are you trying like this 

Change # on profile tabs

Handy1_0-1687454318448.jpeg

 

 

softech
Oracle
Oracle

@DanielRoyer  I guess you went to the right place?  What was the error?  maybe a screenshot?

Try using Incognito mode first.  If still fails, try using a computer or different device

https://myaccount.publicmobile.ca/en/account/profile/update/phone-numberhttps://myaccount.publicmobile.ca/en/account/profile/update/phone-number

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