03-19-2023 12:39 PM
I did order the free SIM card on promotion. However I did not receive a confirmation of this order. Has anyone received their free SIM card or at least the order confirmation?
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03-19-2023 12:46 PM
I was, relatively, early ordering mine. (around 10:00am PDT on Tuesday).
No confirmation.
We will see if it shows up this spring - normal delivery times are in the 3 week range, being so swamped it'll be beyond that if it arrives at all.
03-19-2023 12:44 PM
Perhaps I also got a confirmation but just considered it spam and deleted it without reading. Since it's free and don't really need it no point on taking the CS agents time.
03-19-2023 12:41 PM
HI @Tsawwassen i ordered and received the email confirmation
Maybe you can submit ticket with PM agent to confirm they got the order