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New Black Friday promotion

pckku
Great Citizen / Super Citoyen

I submitted a change to the new $55/20Gb with a 20%off. For a net monthly plan fee of $35 for 15 months.  However, after I submitted for effective on next renewal date, I found out the future plan still says $55, although I have applied the promo code of 20OFFMONTHLY and confirmed acceptance by system. Should it show $35 instead of $55? Thank you.

4 REPLIES 4

pckku
Great Citizen / Super Citoyen

Here's what I found when trying to subscribe as future plan. Although the system seems accepting the promo code, however, checking future payment info, the charge is still $55 without the $20 off. Unless the PM can confirm this promo now available to current subscribers...

Screenshot_20221127_002548_com.microsoft.emmx_edit_52799207217984.jpg

Screenshot_20221127_020858_com.microsoft.emmx_edit_52953965287231.jpg

Screenshot_20221127_020820_com.microsoft.emmx_edit_52921906247132.jpg

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pckku
Great Citizen / Super Citoyen

From the fine prints....this $35/20Gb not for existing subscribers.😞😞😞

**Plan price includes $20 credit applied monthly for 15 months. Customers must select the 20 GB for $55/mo plan to receive this offer. Credit will drop off on month 16 or if customer initiates a rate plan change, whichever is earlier. Limited time offer. Available for new customers only. This promotion is not stackable with other in-market offers or other promo codes. This offer is subject to change without notice. Taxes are extra.

pckku
Great Citizen / Super Citoyen

Thank you for the post. Upon checking the promo details, I can confirm this is only for New subscribers. See below for the fine prints "**Plan price includes $20 credit applied monthly for 15 months. Customers must select the 20 GB for $55/mo plan to receive this offer. Credit will drop off on month 16 or if customer initiates a rate plan change, whichever is earlier. Limited time offer. Available for new customers only. This promotion is not stackable with other in-market offers or other promo codes. This offer is subject to change without notice. Taxes are extra."

JK8
Mayor / Maire