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Need to pay my bill

Mingsallygeng
Great Citizen / Super Citoyen

Don’t know why my subscription expired, and now I can’t find the place to make a payment, and I tried to pay by 611, but it tells me I need a pin, and I don’t know my pin, try to ask customer service submit a ticket, but got error page, need help 

5 REPLIES 5

Mingsallygeng
Great Citizen / Super Citoyen

No, I got it done through reset my pin and use 611, thanks

Mingsallygeng
Great Citizen / Super Citoyen

Thanks I have been able to change my Pin and made payment use 611

softech
Oracle
Oracle

@Mingsallygeng 

the payment link is hard to find, please use this direct link to load enough money for renewal

https://myaccount.publicmobile.ca/en/account/payment/funds/card

hTideGnow
Mayor / Maire

hi @Mingsallygeng 

is there a Pay and Resume service button there?

Handy1
Mayor / Maire

@Mingsallygeng  

You can buy payment voucher from shoppers drug mart and load the funds *611 and no PIN needed to resume services right away 

but to update your PIN number you can use this link to do so 

 

PIn update page

https://myaccount.publicmobile.ca/en/account/reset/pin

but if you like to contact support here’s that link aswell

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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