@Skyhigh Not for prepaid service as you don't receive any service if you haven't already paid for it. That's why it's recommended to remove the payment card altogether if you're planning on leaving PM, but you'll still get 90 days to change your mind.
@Skyhigh You're right officially you haven't cancelled anything but the 90 days suspension act as sort of a grace period for customers who maybe vacationing and don't want to fund their account when not in use, however, after 90 days, then account will officially deactivate and number will also be lost.
Your next billing with fail and your account will Suspend. No need to pay anything else. After 90 days in Suspend, the account is closed down for good.
As a prepaid service...you can leave whenever you want without penelty.
Thanks. I did that already. But there had to be more to it than that right? It does still say I owe $ at my next billing cycle. There has to be an official way to notify a cancellation.
@Skyhigh Port out your number to another carrier and the account will close although make sure to remove any payment card before porting out as access to account is lost after porting.
Or remove payment card/disable pre-authorized payment (toggle off) and account will deactivate after 90 days of suspension due to non-payment.
