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Need resent transfer number authorized text.

Situyanfen
Great Neighbour / Super Voisin

Need resent transfer number authorized text. @CS_Agent 

3 REPLIES 3

@Priority 

That isn't right. When there's an issue wirh a number port request, customers are unable to resubmit the request in Self Serve.

Priority
Deputy Mayor / Adjoint au Maire

Are you able to sign into your My Account and manually Resubmit the the Request to Transfer your number in again? if you are able to sign in you can do this at the bottom of 'My Profile' Settings in the My Account.

softech
Oracle
Oracle

@Situyanfen transfering out  of or into PM?

If transfer out, please contact your new provider to retrgger  the porting request  and PM. will resend you the text

if transferring  inThere is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

 

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