07-20-2023
12:13 AM
- last edited on
07-20-2023
01:01 AM
by
computergeek541
07-20-2023 06:10 AM
That isn't right. When there's an issue wirh a number port request, customers are unable to resubmit the request in Self Serve.
07-20-2023 01:56 AM
Are you able to sign into your My Account and manually Resubmit the the Request to Transfer your number in again? if you are able to sign in you can do this at the bottom of 'My Profile' Settings in the My Account.
07-20-2023 12:49 AM
@Situyanfen transfering out of or into PM?
If transfer out, please contact your new provider to retrgger the porting request and PM. will resend you the text
if transferring in, There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed