Need refund for Us roaming add-on

[Chen_33]

I purchased the US roaming data and text &call. No matter what I tried I couldn’t use any of the services. Now I’m back to Canada. Didn’t use any data either text&call. I need a refund. 

[Cannonman631]

I sent a request in and got a refund for my girlfriend and I for the same thing just did a ticket

[dust2dust]

You could have asked while you were there and we might have been able to help you. Would you tell us where in the US you were? We know Alaska is dead to us. You saying where you were might have been useful information for us to help others in the future.

[softech]

@Chen_33 if you have not used any the addon, likely support can refund you, 

Private message CS agent at 

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there