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Need help with brand new set up

samsonnenschein
Great Neighbour / Super Voisin

Hi,

I just got a SIM card sand signed up. When I hit enter on the last step, I got error 404 and can't log in now

3 REPLIES 3

kselmak
Mayor / Maire

Check if your card was charged

If yes try if  your sim is working

If yes, click on register account (to the right of selfserve login)

If sim is not working, contact moderators (private message to Moderator_Team)

If card was not charged, wait an hour for session to release your sim and try again in incognito mode

Welcome to Publicmobile


@samsonnenschein wrote:

Hi,

I just got a SIM card sand signed up. When I hit enter on the last step, I got error 404 and can't log in now


First check if the service is working by putting the Public Mobile SIM card in your phone. Its possible that everything got set up except for your self serve account.  Also check your online credit card statement to see if you got charged.  If the service is working, try creating a self serve account by going to: Public Mobile - Register

cin7
Model Citizen / Citoyen Modèle
Welcome to PM!

Try to clear your internet browser cache or try signing up through another browser.

Keep us posted on any progress/questions.

Need Help? Let's chat.