Need help getting into my account

[shahab]

I need help getting access to my pulbic mobile account. 

[geopublic]

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@shahab wrote:

Hello,

The email/password combo isn't working for me. Has never worked since I first setup my account. I might have goofed on the password reminder as it won't verify my account. 

Any other method I can get access?

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@shahab Click here to register your selfserve account.

[popping]

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@shahab wrote:

Hello,

The email/password combo isn't working for me. Has never worked since I first setup my account. I might have goofed on the password reminder as it won't verify my account. 

Any other method I can get access?

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You need moderator to change your password.  At the same time, ask morderator to check on your email address. Create a moderator support ticket using the ? button at the right side bottom corner of this page.

[shahab]

Hello,

The email/password combo isn't working for me. Has never worked since I first setup my account. I might have goofed on the password reminder as it won't verify my account. 

Any other method I can get access?

[ChuckYeah]

This link will take you to the forgot password screen.

https://selfserve.publicmobile.ca/forgot-password/

[geopublic · Accepted solution]

@shahab  Click on the reset password link. If you are still having difficulty submit a ticket to PM.