09-08-2020 07:06 PM - edited 01-05-2022 01:08 PM
I am a Public Mobile customer from last 12 years. I forgot my username and Password for my account since I didn't use my Username and Password from long time. Now I am not using my old Email and forgot the old Email ID. Please help me to reset the Public Mobile account and renew my auto-pay.
09-08-2020 07:34 PM
@nadpurajah01 Try resetting your password here: https://selfserve.publicmobile.ca/forgot-password/
Enter your old email id that is attached to your PM account and answer the security question if you remember. If not, only moderators can help you restore your account.
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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
09-08-2020 07:19 PM
You will then need to contact moderator.
Click on question mark on right lower corner of website. Type: contact moderator and follow prompts to submit ticket for modeator help.
You can also try dialing 611 on your phone. You can do some basic self service tasks via 611.