Need a cheap plan for one day to port out

[UMM1]

My plan expired today, but I want to port my number out and want to spend less than $30 to do so.

Are there any options?  I should be able to choose a cheaper plan than $30.

[UMM1]

Great, thank you!

[Chalupa_Batman]

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@UMM1 wrote:

Can't even do that, as I can't receive the 2FA... at least I'm logged in in my web browser though.

$30 as a minimum plan for captive users is really quite lousy.

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If the option isn't there to send to your email, you can ask a CS Agent to fix that part.

Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket. Enter CONTACT US into the chat and follow the prompts.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

[hTideGnow]

hi @UMM1 

try click Didn't Receive code or Resend code and see if Send email is an option

[UMM1]

Can't even do that, as I can't receive the 2FA... at least I'm logged in in my web browser though.

$30 as a minimum plan for captive users is really quite lousy.

[Chalupa_Batman · Accepted solution]

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@UMM1 wrote:

My plan expired today, but I want to port my number out and want to spend less than $30 to do so.

Are there any options?  I should be able to choose a cheaper plan than $30.

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Hey @UMM1 

If you have the app on your phone, go into subscriptions and see what the lowest plan is and switch to that. Sadly that's the only real option.