[NEW] Launch of Our New Support Videos

[Ck_PM]

Hello Community,

We're happy to announce the launch of our brand new Support Videos. These videos have been carefully crafted to help provide detailed support and answer some of our most frequently asked questions. They are a fantastic resource for both new and existing customers looking to understand more about their Public Mobile services.

Whether you're looking to activate your subscription, manage your account, or troubleshoot common issues, our Support Videos offer step-by-step guidance in a clear and accessible format. Each video is designed to make your Public Mobile experience as smooth and enjoyable as possible.

You can find these videos embedded within their respective help articles on our website for easy reference. Additionally, they are all available on our YouTube channel in a dedicated playlist which you can access here .

We hope you find these videos helpful and informative.  Stay tuned for more videos down the line as we continue to expand our support resources to better serve you.

- The Public Mobile Team

[tonisage]

This is awesome as it will easily fix those common issues

[fixin1]

@Ck_PM - Yes, they are intuitive and easy to follow with most people using the Public Mobile app!

[AK32]

true, it may not make a big difference, but at least its something for those who want to troubleshoot on their own to look towards. I know personally id rather take advice directly from Public Mobile vs users trial and error as some things change/update over time and some older forum answers could be outdated.. 
and hey, we need some forum activity to stay so we can earn points 🙂

[kb_mv]

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@AK32 wrote:

nice addition, especially for those frequently asked questions that get repeatedly asked. 

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@AK32 I honestly don't think this will help with those questions that are asked over and over and over again. If people won't take the time to look up something basic like how to contact CS (this is included in virtually every single thread), they aren't going to look up youtube videos.

[AK32]

nice addition, especially for those frequently asked questions that get repeatedly asked.  Hopefully this helps some users who are less tech savvy 

[BKNS27]

@Ck_PM 

This would be a big help for those who are not technically literacy.

[Handy1]

@Ck_PM  Amazing 🙂 this is going to be super helpful for people like myself that learn best from hands on approach.well done public mobile keep up the good work .

[hTideGnow]

thanks @Ck_PM 

nice!!