02-21-2023 08:17 PM
Hi my service stopped working, cannot make or receive calls. My account balance is up to date and is currently in Active now. What do i do?
02-21-2023 08:55 PM - edited 02-21-2023 09:21 PM
Try changing to 3G network. Thats still working while LTE is down. iPhone users are mostly stuck without service because 3G netowrk is not automatically connecting and the phone keeps searching for LTE.
UPDATE: LTE network is back on. 🥂
02-21-2023 08:20 PM
does data work??
try to reboot the phone once
Try to reswat the sim card ( power off, take sim out for a min, then put it back and power up)
Try changing your phone's Preferred network type or network mode to 3g and see if the phone connects at all
Try your sim card in another phone
try your phone in another area
02-21-2023 08:19 PM
You can check for outages in your area.