cancel
Showing results for 
Search instead for 
Did you mean: 

My plan renewed but it didnt give me the 15gb deal.

MarcoBol
Good Citizen / Bon Citoyen

I set it so when my plan renewed it would give me the new deal $40 - 15gb at 4G but today, I checked it still has me in the old plan. 

2 REPLIES 2

MarcoBol
Good Citizen / Bon Citoyen

ah, you're right. it fixed it. thank you so much.

HALIMACS
Mayor / Maire

@MarcoBol 

 

This may be due to you seeing a cached version of the self-serve page.

 

Try logging in again, then tap the refresher icon.

 

Then go into your Plans and Add On's to see the Plan Details.

 

HALIMACS_0-1668969838057.png

 

 

Need Help? Let's chat.