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My phone says no service suddenly I can’t reach anyone for service

LF321
Great Neighbour / Super Voisin

Suddenly my phone says no service. I am frustrated there is no Human to help me

6 REPLIES 6

geopublic
Mayor / Maire

@LF321  What happens when you call your number from another phone?

kselmak
Mayor / Maire

Longin to your selfserve asap and check your status.

Did you receive any texts from public mobile recently

@LF321 

Have you recently purchased a second hand phone?

yanzhiqiang
Deputy Mayor / Adjoint au Maire

Also go to your self serve account make sure not owing payment. 

dabr
Mayor / Maire

@LF321 wrote:

Suddenly my phone says no service. I am frustrated there is no Human to help me


If restarting doesn't help restore your service, try removing your SIM and waiting 5 mins and reinserting and rebooting the phone.

 

When was/is your renewal and what plan are you on too?

yanzhiqiang
Deputy Mayor / Adjoint au Maire

Try restart your phone.

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