@Mrkt2 wrote:
How could I login to my account if Public Mobile sent me a two step verification to my number? Is there someone could resolve my issue? Thanks for your reply.
You can try clicking on "Didn't Get Code" and see if there is an option to send to email. If that option isn't available, you can try clicking on send to phone. It will then go to the voicemail which you can call from a different phone and get. If that option isn't there, contact a CS Agent this way.
If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
