My phone has stopped stopped making and receiving calls. What do I do?

[Chucke]

THANKYOU

[Chucke]

I TRIED  STILL NO ISSUE

[Chalupa_Batman]

All good. I do hope PM figures out what's causing this problem. Seems to be an issue for a lot of folks. Seen a lot of posts about it. I just can't figure why it's only affecting certain people. I'm just thankful my phone still works....  

[hTideGnow]

oh sorry @Chalupa_Batman , I misread and thought you said no reser Network . 🙂

[Chalupa_Batman]

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@hTideGnow wrote:

hi @Chalupa_Batman 

while it could be network issue, but I just helped a friend with Reset Network Settings.  So @Chucke , better try that first before you submit ticket with support as they will ask you to do that anyway 

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Not sure why you felt the need to reply to my comment. If you read it ....  @Fatima079 suggested resetting the phone. Resetting the network like what you suggested in your first post is one thing and a very common suggestion here for all of us that we make. But resetting the entire phone, not a suggestion anyone should be making here. 

[hTideGnow]

hi @Chalupa_Batman 

while it could be network issue, but I just helped a friend with Reset Network Settings.  So @Chucke , better try that first before you submit ticket with support as they will ask you to do that anyway 

[Chalupa_Batman]

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@Fatima079 wrote:

Reset Network Settings and if that doesn't work, reset your phone

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I would NOT suggest resetting your phone. That isn't the problem. It's Public Mobile. There are back end issues right now.  

[Fatima079]

Reset Network Settings and if that doesn't work, reset your phone

[hTideGnow · Accepted solution]

hi @Chucke 

many had the problem since yesterday 

please try reboot phone and Reset Network Settings 

if same, ask PM support to check, you can  submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage