If you need to pay urgently, other than voucher, you can also do instant top-up
Instant top-ups are currently available at most Canadian Tire Gas, Esso, Gateway Newstands, and MacEwen locations.
Of course, you should get your online account setup again. Make sure you have a valid email address now and then contact Mod as mentioned in the posts above. Be prepared that Mod to validate your account with the following info. You might want to include these information when you create the ticket
1. Details of your issue
2. Full name and address on account. ( Or province and postal code for newer accounts.)
3. Email, phone # and pin #.
If you cannot remember your pin # include at least three of the following:
a. Date of birth (n/a on newer accounts.)
b. Last payment, date, amount, type and last 4 digits.
c. Alternate phone number if any.
d. Security question and answer.
e. Plan amount, any add ons or promos on account.
f. Last 4 digits of sim card.
g. Any rewards in your account.
h. Autopay y/n?
i. Account #.
j. Frequently called/texted phone numbers in the last 30 days.
