I am using public mobile since 4-5yrs but now whenever i am trying to open my account on app , it’s showing all new sim activation process. Although i have active sim everything working since 5yrs. What is this how i can solve?
Hi, please recover my account , or suggest what i can do. Whenever i go into login , it takes me in new activation. Or give me account number then i will switch to other company. I am so frustrated with it.
the issue simply indicates the EverSafe system was unable to locate your My Account from your login credentials. It is an easy fix for PM support and you just need to engage them by direct message. Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 **Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
